NTT Com, Toei and NTT QONOQ Begin Demonstrating Customer Services Implemented With Digital Human

TOKYO, March 20 (Bernama-BUSINESS WIRE) — NTT Communications Corporation, Toei Company, Ltd. and NTT QONOQ, INC. jointly announced today the immediate launch of a customer-service demonstration using a digital human to communicate with people. In the demonstration, a realistic digital human, named “CONN,” created by combining human-like visuals generated by Toei Zukun Laboratory’s digital human technology^₁ and human-like personalities (behavior and voice) developed with NTT Human Informatics Laboratories’ body motion-generation and voice-synthesis AI technology, will interact with people visiting NTT Com’s OPEN HUB Park^₂ virtual space. The results will be used to determine the possibility of using digital humans as new points of contact for commercial services.

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