AUCKLAND, New Zealand, Oct 6 (Bernama-BUSINESS WIRE) — Tower is set to further automate the process of detecting genuine and suspicious claims in real time, to allow for a faster process for customers in need. The automated system is made possible through Tower’s international partnership with Dutch AI-based solution FRISS.
“Technology and data are at the forefront of our strategy to innovate the insurance industry and help our customers better with simple and rewarding experiences,” says Tower’s Chief Executive Officer Blair Turnbull. “FRISS is the world’s most widely implemented risk mitigation solution that features powerful AI techniques such as predictive models, network analysis and text mining. By separating claims with low risk of fraud on a fast track, it will standardise and further speed up claims screening at greater accuracy.”
