SINGAPORE & PALO ALTO, Calif., Aug 12 (Bernama-BUSINESS WIRE) — Uniphore, an early leader in Conversational Service Automation, today announced that it will be providing its advanced conversational service automation platform to WNS, a leading Business Process Management (BPM) company, for its recently-launched digital CX Solution, EXPIRIUS.
WNS will leverage Uniphore’s AI and automation capabilities to offer unique digital Customer Experience (CX) solutions integrating human-assisted design and domain expertise through EXPIRIUS.
