SYDNEY,October 18 (Bernama-AsiaNet) — Hyland, leading content services provider for organisations across the globe, has expanded and tailored the company’s solutions to match changing needs in Singapore. The evolution is in sync with Gartner’s repositioning of the sector in recent years.
Director for Asia-Pacific at Hyland, Eugene Chng, reported: “Nearly two years ago, Gartner saw that typical reference points to traditional content solutions, such as the Enterprise Content Management (ECM) platform, were no longer as relevant, and foresaw that cloud adoption and increased integration was going to drive more flexible, holistic tools. It marked a shift in our industry and we now refer to our offerings as Content Services, an umbrella term for the complete range of technologies and tools an enterprise requires for safe, fast, accurate capture, case management, workflow, multi-channel customer communications and document lifecycle management.”
