Mavenir’s AI-Driven Fraud Defense Solutions Win FutureNet Asia Award For Customer Experience Innovation

RICHARDSON, Texas and SINGAPORE, Sept 22 (Bernama-GLOBE NEWSWIRE) — Mavenir, the cloud-native network infrastructure provider, has garnered a major industry accolade for its customer-centric AI innovation in voice and messaging security at the FutureNet Asia Awards 2025. Mavenir took home the coveted ‘Customer Experience’ award, which honors the most innovative AI application to enhance mobile users’ experience in the pan-Asian region. Mavenir was recognized by the award judges for its AI-powered Fraud and Security Suite — incorporating the company’s globally deployed SpamShield and CallShield technology.

Mavenir’s highly integrated Fraud and Security Suite empowers communication service providers (CSPs) with proactive, AI-driven security to help defend against messaging and voice fraud in real-time. Harnessing Mavenir’s SpamShield solution, Globe Telecom in the Philippines achieved a dramatic 67% reduction in blocked spam and scam SMS — from 1.1 billion in Q1 2023 down to 362.8 million in Q1 2024 – coupled with a 74% decline in bank-related spam and a 44% reduction in customer-reported scam messages year-over-year. Mavenir’s SpamShield delivers comprehensive protection across SMS, MMS, and RCS using advanced AI/ML and message-fingerprinting algorithms to automatically detect and stop an array of sophisticated messaging fraud, including SIM-box abuse, grey-routing, phishing, and malware campaigns.

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