Digital Reasoning’s integrated voice, text analytics scores hat-trick in Best AI Technology

Picture for illustration purpose only. Free images/Pixalbay

KUALA LUMPUR, April 16 (NNN-Bernama) — Digital Reasoning, a global leader in Artificial Intelligence (AI) that understands human intentions and behaviours has won Best AI Technology in the WatersTechnology Sell-Side Technology Awards for the third time running.

The award recognises proven AI innovation for the sell-side whereby, Digital Reasoning has won for its advances in integrated voice and text analytics, and the extent of its live production implementations in sell-side environments.

Earlier this year, the company also counted its third entry into the Forbes Fintech 50, which listed the most innovative fintech companies operating in the United States, according to a statement.

“Digital Reasoning pioneered the application of AI to identify conduct risk in communications and, as we introduce AI-enabled voice analytics specifically designed for conduct applications, this award underlines our commitment to stay at the cutting edge,” said Digital Reasoning senior vice-president of Sales (EMEA and APAC), John Holland.

The Sell-Side Awards focus on market-leading technologies developed specifically for sell-side firms that allow them to operate more efficiently, transparently and judiciously.

For the 2019 Awards, Digital Reasoning focused on its new voice analytics technology, which has been developed in partnership with leading global banks, and designed for financial services applications and, in particular, use cases associated with conduct risk.

— BERNAMA